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Noise Monitoring Device Pilot Program

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The City of La Quinta conducted a Short-Term Vacation Rental (STVR) Noise Monitoring Device Pilot Program to determine whether the devices are effective in mitigating STVR noise complaints. The STVR Noise Monitoring Device Pilot Program consisted of two phases:

PHASE I: (3/15/2021 - 6/15/2021)

The City selected 25 properties to participate representing a cross section of La Quinta, and all participants installed 3 devices including:

  • Minut – Noise monitoring device

  • NoiseAware – Noise monitoring device

  • Party Squasher – Occupancy counting device

Minut and NoiseAware measure sound levels and Party Squasher is an occupancy counter. The companies that participated in this pilot program provided these devices at no cost to the City. The City sent a questionnaire to the City’s STVRs asking about property features and amenities. STVR property owners that were interested in participating submitted the questionnaire and the City selected properties that had the best chance to collect meaningful data and confirm efficancy of the devices.

CLICK HERE for more information on Phase 1 of the Noise Monitoring Device Pilot Program.

PHASE II: (2/15/2022 - 5/15/2022)

Phase II of the Noise Monitoring Device Pilot Program consisted of 5 properties; 3 STVR owners and 2 Staff members. The City initiated Phase II of the Noise Monitoring Device Pilot Program to test the standardized escalation process that sends alerts via SMS texts and auto-generated calls to local contacts and guests to address noise disturbances. It also allowed testing and review of comprehensive reporting and access to data. 

CLICK HERE for more information on Phase II of the Noise Monitoring Device Program.

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The goal of this program was to use the data from the pilot program to determine whether the devices are effective in mitigating STVR noise complaints by:

  • Taking a proactive approach in notifying property owners and/or tenants of a noise issue before it escalates to a neighbor calling;

  • Verify whether there was a noise issue complaint;

  • Ease the strain on City resources to monitor STVRs.

 FAQs

  • Will the City use these devices to actively monitor and punish participants if a device registers over-occupancy or a noise event?

    • No. We want to clarify that these devices will not be used as an additional policing method. Our goal is to police less by having a reliable device/method/mechanism in place that brings a noise issue to the property owner and/or tenant's attention as soon as possible and before it escalates to a neighbor calling. 

  • How much did the Pilot cost?

    • There is no direct cost to the City and participating vendors are providing devices free of charge during the Pilot.

  • How many properties were selected to participate?

    • Phase I: 25 properties

    • Phase II: 5 properties

  • Where can I find more information about the devices being used in the Pilot Program?

  • Who can I contact regarding additional information about the Noise Monitoring Device Pilot Program?